Shipping policy
Shipping Policy
Thank you for shopping with Alventro. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from alventro.shop.
1. Shipping Destinations
We currently ship to the United States, the United Kingdom, and selected international destinations. Available shipping options will be displayed at checkout based on your location.
2. Order Processing Time
Orders are typically processed within 2–4 business days after payment confirmation. Processing time does not include weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.
3. Shipping Time
Estimated delivery times after shipment are as follows:
- United States: 8–12 business days
- United Kingdom: 5–9 business days
- Other Countries: Delivery times may vary depending on destination
Delivery times are estimates only and may be affected by customs clearance, carrier delays, weather conditions, or other factors beyond our control.
4. Shipping Fees
We are pleased to offer FREE STANDARD SHIPPING on orders over USD 120.
- Orders over USD 120: Free standard shipping
- Orders under USD 120: Shipping fees are calculated and displayed at checkout
5. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking details. Tracking updates may take 24–48 hours to become available after dispatch.
6. Customs, Duties & Taxes
Customs duties, import taxes, or other fees may apply depending on your country or region. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
7. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses.
If a package is returned to us due to address issues, additional shipping charges may apply for reshipment.
8. Delayed or Lost Packages
If your order is delayed or appears to be lost in transit, please contact us first. We will work with the shipping carrier to investigate and assist you as quickly as possible.
9. Before Opening a Dispute
If you have any questions or concerns regarding shipping, we kindly ask that you contact us before opening a dispute. Most shipping-related issues can be resolved efficiently through direct communication.
10. Contact Information
For shipping-related inquiries, please contact us:
Company Name: AMORE TRADING LTD
Address: 19 Craske Lane, Terrington Saint Clement, KING'S LYNN, PE34 4HW, United Kingdom
Email:
snitkerhibbitts9759@outlook.com
Website:
https://alventro.shop